Security
Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.
Our Commitment to Privacy
Fireflies & Fairytales values our customers and respects your privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and services. We will never sell or rent your personal information to third parties.
Privacy Policy FAQ's
What kind of information does Fireflies & Fairytales collect?
We collect information, such as name, e-mail address, postal address, and phone number when you place an order online or by phone, or make an in-store purchase. We maintain a record of the purchases you make online or by phone and in our stores.
How does Fireflies & Fairytales use my information?
When you place an order or make a purchase from Fireflies & Fairytales, we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order.
When you place an order or make a purchase, we will use your e-mail and postal address to send you information about our products and services, and to help us learn more about your shopping preferences.
Does Fireflies & Fairytales share my information with third parties?
No, we will never share your information with third parties.
How do I choose not to receive promotional information by mail or email?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by calling us at 205-408-5808), writing us at Fireflies & Fairytales, 611 Doug Baker Blvd. Suite 114, Birmingham, AL 35242, or by sending us an e-mail (info@firefliesandfairytales.co). Please be sure to include your full name and the e-mail address and/or postal address you used when you made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Fireflies & Fairytales.
Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
